Upgrade and Downgrade Membership
We've enable various membership levels and understand our sellers may want to upgrade and downgrade their access and/or engagement. Our goal is to continue to enhance our seller's experiences and advance their access to our toolsets.
We offer various membership levels. Each membership level has specific functions and features enabled. Also the membership levels are billed at either a monthly or annual frequency. The discounted membership rate is at the annual billing frequency.
MAC MEMBERSHIP LEVELS
There are five membership levels where two of them were for limited time offerings. We offered two rounds as a Founding Member where those sellers are grandfathered and will enjoy the perks of early adoption of the MAC Online Marketplace. The other three levels will remain open and available for all sellers.
The Founding Membership
The initial membership levels we offered were for the founding membership levels. The initial founding
membership level (round 1) is no longer open for enrollment. Although the round 1 is no longer open for enrollment, the founding members from round 1 will continue to enjoy their benefits for as long as their accounts are active and in good standing.
At the time of this post, we are in the Founding Membership (round 2) phase. This founding membership level will expire on Sunday, May 5, 2024. It has the same perks as the initial round with the only exception is price. It is slightly a little more than round 1. The sellers joining at this level will continue to enjoy the founding membership benefits for as long as their accounts are active and in good standing.
Basic Membership
The basic membership will be available and open for enrollment after round 2 of the founding membership is complete. The basic membership will have the minimum level of support and minimum access to tools. Additional tools can only be attained by upgrading to the Standard or Pro membership levels. Lastly, this level will not have early access to future features and functions.
Standard Membership
The most recommended membership level is the standard level. At this level, the seller would have the same access as the Basic level and will include more tools and access to support. They would also get early access to some of the features and functions planned in the next iteration of the marketplace.
The Pro Membership
This level would have the same access as the Founding Membership levels and they will share in the voting of future features and functions. They would also get early access to all features, functions, and will also be part of the marketplace configuration team. The configuration team is the private group to help further shape the direction and scope of future marketplace needs.
WHEN WILL THE BASIC, STANDARD, AND PRO LEVELS BE MADE AVAILABLE
All three membership levels will be made available for open enrollment beginning Monday, May 6, 2024. The three membership levels will be available at either the monthly or annual billing cycle.
CAN I UPGRADE OR DOWNGRADE MEMBERSHIP LEVELS
Yes, you can move from Basic to Standard, or Basic or Pro as you desire. You can also move from Pro to Standard or Pro to Basic. Lastly, you can also move from Standard to Basic or upgrade from Standard to Pro.
Keep in mind the timing of the movement will align with the billing cycles. So if you are on an annual cycle and your changing membership plans between renewal dates, your plan will change the next billing cycle. This also applies to monthly billing cycles.
SUMMARY
We built the membership levels for you, our sellers, to be in control of your access and engagement desires. As always, if you have questions, feel free to reach out to us at info@macmarketplc.com and we will respond as soon as we can.